Philips Clinical Solution Implementation Consultant, Patient Monitoring (Remote/Travel: Chicago, IL or Milwaukee, WI) in Chicago, Illinois

March 28, 2024

Job Description

Lead the clinical delivery of HPM (Hospital Patient Monitoring) solutions, by collaborating with customers, Customer Project Managers, Clinical Solution Implementation Consultant (CSIC), Clinical Solution Workflow Consultant (CSWC), Technical Consultant and Sales to deliver effectively on the customer solution. Impact the use, adoption, and optimization of patient monitoring solutions at numerous Philips customer sites, while leading the overall on-site or remote delivery of clinical services (education, go-live support, troubleshooting, system optimization) and on-site third-party resources.

Your role:

  • Leverage your nursing expertise to provide clinical support to patient monitoring customers, while working closely with Philips Field Service, sales, and project management during implementation and go-live phases. Understand customer goals for their Philips solution; develop clinical plans to support solution implementation and use; and manage clinical aspects of an implementation, including workflow assessments, education plans, custom configurations, first customer use, ongoing change adoption, and optimizing complex monitoring solutions.

  • Determine customer solutions/software configuration, and education needs by understanding clinical implications of networks and clinical informatics system implementations to design and deliver equipment and application teaching for patient monitoring across critical care, emergency, peri-operative, telemetry, NICU/PICU, and general care areas. Communicates project progress, issues, and system improvements to internal and on-site delivery resources, facilitates client deployment and onsite resource coordination, and assists customers by creating CSIC or CSWC-led learning and clinical objectives.

  • Provide an exceptional client experience through in-person or digital learning environments for clinical, technical, operational, or strategic services, solutions, education, or training. Conduct QMS-compliant planning, implementation, evaluation, and revision of learning services, education, and training courses. Provides a secure and supportive learning environment for students to express ideas, apply knowledge, provide feedback, and evaluate progress.

You’re the right fit if:

  • You’ve acquired 5+ years of related clinical experience in a critical care environment; current nursing license, required.

  • Your skills include relevant experience with EMR’s and networked clinical systems, a high comfort level with technology and nursing informatics concepts. You will possess strong project management (change management, organization, and time management) and presentation skills with a passion for clinical education delivery in a formal classroom setting, but also virtually/remotely.

  • You have a Bachelor’s Degree in Nursing or a related science with a focus on education such as a Nurse Educator, Clinical Nurse Specialist, or Instructor, etc and >5 years of related clinical experience or equivalent combination of education and experience. CTT+ (Certified Technical Trainer Plus) and/or VCTT+ (Virtual Certified Technical Trainer Plus), preferred.

  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Clinical (,-cognitive-and-environmental-pce-job-requirements) position.

  • You’re an excellent communicator with the ability to manage ambiguity. You will reside near a major airport and have the ability to travel 75-95% across Illinois, Wisconsin, Iowa, and surrounding area, with additional travel to other locations, as needed .

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

  • Learn more about our business ( .

  • Discover our rich and exciting history. (

  • Learn more about our purpose. (

  • Read more about our employee benefits ( .

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here ( .

Philips Transparency Details

The pay range for this position is $80,000 to $138,000, annually. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here ( .

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Chicago, IL or Milwaukee, WI.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran


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