Job Description

We are in search of a passionate and driven Systems Administrator to take charge of building and maintaining Ring’s customer service technology stack. If you are someone with innovative thinking, exceptional analytical skills, and proficiency in high-level scripting languages like Python or Bash, this could be the perfect opportunity for you. As a Systems Administrator, you will work closely with the business to understand and define their requirements, collaborating with cross-functional teams to design scalable enhancements and integrations. A keen eye for detail and the ability to diagnose and resolve complex issues at their root are essential qualities we are looking for.

In this fast-paced hyper-growth environment, flexibility is key as priorities may shift quickly, requiring you to adapt to various tasks and technologies. Your technical expertise should demonstrate both depth and breadth, and you will be recognized as a thought leader across the organization.

Key Responsibilities:

• Collaborate and consult with the business to identify and define their requirements.
• Work with cross-functional teams to design and implement scalable enhancements and integrations.
• Understand the tech stacks and cross-system interdependencies and limitations.
• Identify and implement short-term solutions while contributing to the definition of long-term solutions.
• Engage in systems administration and support, including deploying new systems, managing accounts, and resolving technical issues.
• Contribute to security compliance efforts.
• Diagnose and resolve bugs reported by end users.
• Support critical infrastructure services processing millions of requests per minute.

We offer flexibility with remote working, and we are open to candidates from various locations in the USA.

Basic Qualifications:

• 3+ years of experience in systems management/administration automation.
• Familiarity with Agile/Scrum methodologies.
• Strong debugging and systems analysis skills for swift issue resolution/mitigation.

Preferred Qualifications:

• Proficiency in at least one modern programming language like Python or PowerShell.
• Experience using modern tools such as Jira, Confluence, Slack, Dropbox, etc.
• Bachelor’s degree in Computer Science, Software Engineering, or MIS.
• Passion for technology and familiarity with Ring products.

At Amazon, we believe in fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. We are committed to providing reasonable accommodations to applicants with disabilities. If you require an accommodation, please visit the provided link.

According to the Los Angeles Fair Chance Ordinance and the San Francisco Fair Chance Ordinance, we will consider candidates with arrest and conviction records for employment.

Compensation for this position is based on the cost of labor in different geographic markets in the US. The base pay ranges from $32,800/year in the lowest market to $58,600/year in the highest market, considering factors such as job-related knowledge, skills, and experience. Amazon is a total compensation company, and in addition to the base pay, we offer equity, sign-on payments, and other forms of compensation as part of the total package, alongside medical, financial, and other benefits. To learn more about our employee benefits, please visit the provided link. Interested candidates should apply via our internal or external career site.