PwC – Digital- DevOps Sr Manager – San Francisco, CA – Colorado

Job Description

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Job title: Digital- DevOps Sr Manager

Company: PwC
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Job description: Industry/Sector Not Applicable

Specialism Advisory – Other

Management Level Senior Manager

Job Description & Summary A career in Products and Technology is an opportunity to bring PwC’s strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change.

Our team covers a variety of responsibilities that are executed by DevSecOps, Site Reliability and ML Ops Engineers, including:

-Defining standard release automation patterns for infrastructure and application components

-Defining standard CI/CD pipeline patterns that include a common set of DevOps and SecOps tools

-Developing reports and metrics to validate existing and new pipelines use standard DevSecOps tools

-Proactive optimization of redundancies, monitoring and alerting practices and patterns

-Developing resilient and highly available cloud patterns -Controlling and executing the promotion of code through all environments

-Infrastructure as Code development for buildout cloud infrastructure -Building and Releasing pipeline development

-Secrets and configuration management

-Monitoring systems and services, providing incident and emergency response to triage and resolve system or client issues

-Management of the application ecosystem improving platform infrastructure and applications with high reliability, resiliency, performance and quality

-Supporting documentation, knowledge articles, and runbooks

-Designing, building and Implementing devops patterns that adhere to PwC’s security guidelines and policies.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
• Deal effectively with ambiguous and unstructured problems and situations.
• Initiate open and candid coaching conversations at all levels.
• Move easily between big picture thinking and managing relevant detail.
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
• Contribute technical knowledge in area of specialism.
• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
• Navigate the complexities of cross-border and/or diverse teams and engagements.
• Initiate and lead open conversations with teams, clients and stakeholders to build trust.
• Uphold the firm’s code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:

Bachelor Degree

Additional Educational Requirements:

Bachelor’s degree or in lieu of a degree, demonstrating, in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college.

Minimum Years of Experience:

8 year(s)

Preferred Qualifications:

Preferred Knowledge/Skills:

Demonstrates intimate knowledge and/or a proven record of success supporting DevOps implementations, transformations and engineering including the following areas:

• Using tools like Azure DevOps/VSTS, validate requirements, deploy, and troubleshoot deployments of code and technologies in stage and production environments;
• Demonstrating leadership, influencing and communication skills, as well as the ability to drive continuous performance improvements with the stakeholders, vendors and technology subject matter specialists;
• Building, maintaining and controlling stage and production environments;
• Troubleshooting complex issues in stage and production application & infrastructure environments;
• Establishing proactive monitoring and alerting capabilities for all components of the platform using system monitoring tools such as Datadog, SignalFX, etc.;
• Establishing system health and capacity requirements as needed to enhance new and existing offerings;
• Documenting SOPs, and performing knowledge transfer to others;
• Leading and driving to completion management initiatives across a global DevOps team;
• Demonstrating fluency in at least two development languages such as Java, Perl, PHP or Python;
• Experience managing Azure, AWS, GCP or distributed VMware environments;
• Demonstrating knowledge of one or more container technologies and orchestration such as Docker & Kubernetes and at least two database technologies such as MongoAtlas, MySQL, MS-SQL, or Postgresql;
• Working with code management tooling such as Github / Gitlab;
• Working with CI/CD pipeline tooling and deployments;
• Possessing experience with Linux and Windows administration;
• Experience with HashiCorp tool set i.e Terraform, Consul etc.;
• Understanding of SRE concepts and practices and experience implementing them in enterprise environments to stable, reliable, secure and high performing data platform;
• Using knowledge and experience with chaos engineering tools and practices to improve environment resiliency;
• Working knowledge and a foundation in the basics around how to operate and secure: web servers, databases, systems and configuration management;
• Working with networking, load balancing, clustering and firewall/security group security concepts;
• Thinking creatively, and possessing problem solving skills and individual initiative;
• Communicating in an organized and knowledgeable manner in written and verbal formats including delivering clear requests for information and communicating potential conflicts;
• Contributing to a positive working environment by building relationships with team members;
• Seeking guidance, clarification and feedback proactively;
• Providing guidance, clarification and feedback to less-experienced staff; and,
• Demonstrating experience with automation/configuration mgmt. using either Puppet, Chef or an equivalent.

Travel Requirements Up to 20%

Job Posting End Date September 30, 2022

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado’s Equal Pay for Equal Work Act: https://pwc.to/coloradoproductstechseniormanager.
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Expected salary:

Location: San Francisco, CA – Colorado

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