Job Description

Overview:

This is a provisional appointment.

Brief Job Description (essential functions of the job):

Under the general direction of the Manager of Application Development, in the Information Systems Group, the Business Operations Data Analyst reviews and analyzes business data to provide insights leading to opportunities to refine workflows and procedures within the department to operate in a more efficient manner.

Responsibilities:
• Performs analysis on key area of the organization.
• Maps business processes within the department.
• Identifies user needs from requests and develops strategies to meet the needs.
• Analyzes and reports on complex data to meet customer needs.
• Makes recommendations for improving business operations.
• Involved at various levels throughout the entire life cycle of projects.
• Assists in defining project scope of work.
• Designs and publishes reports and data visualizations.
• Extracts and provides data for internal and external sources.
• Provides… database and applications systems support to end-users.
• Performs related work as required.

Minimum Entrance Qualifications:
• Applicants must have at least three (3) years of full-time or equivalent part-time paid professional experience in business operations and technology in which the major duties included analysis of data.
• Bachelor’s of Science in Mathematics, Computer Science, Information Management, Statistics or related field is preferred.
• Technical expertise regarding data models, database design development, data mining.
• Strong knowledge and experience with reporting packages including SQL Server Reporting Services, Crystal Reports.
• Strong knowledge of relational database structures including SQL Server and ORACLE.
• Strong knowledge of building complex SQL queries.
• Knowledge and experience with programming (C#, ASP.NET, JSON, XML, JavaScript, or ETL frameworks) preferred.
• Familiarity with data visualization tools and software products, such as Tableau preferred.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Self-motivated & self-sufficient.
• Works well in a team environment.
• Flexible and can adapt to changing role requirements.
• Strong communication skills to translate business needs into appropriate data queries.
• Ability to exercise good judgement and focus on detail as required by the job.

CRIMINAL RECORD CHECK REQUIRED

PRE-EMPLOYMENT DRUG TEST REQUIRED

BOSTON RESIDENCY REQUIRED

Terms:

Union/Grade/Salary Plan: SENA/MM1-6

Hours per week: 35

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The City of Boston is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment. Therefore, qualified applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category.

The City of Boston has played a role in causing and perpetuating the inequities in our society. To break down these barriers, we are embedding equity and inclusion into everything we do.

We define equity as ensuring every community has the resources it needs to thrive in Boston. This requires the active process of meeting individuals where they are. Inclusion is engaging every resident to build a more welcoming and supportive city. We are building a city for everyone, where diversity makes us a more empowered collective