Urology Group – Call Center Representative – Blue Ash, OH

September 24, 2023
Full Time

Job Description

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Job title: Call Center Representative

Company: Urology Group
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Job description: Call Center Representative

The position is full time, 40 hours, Monday through Friday 8:30am-5pm. No evenings, no weekends, no holidays. The call center is located in Blue Ash, Ohio. This is not a remote/work from home position.

Job Duties:

  • Answer inbound phone calls from patients, physician offices, and hospitals
  • Schedule office appointments
  • Collect and verify patient demographics, insurance and other relevant information

Requirements:

  • Medical call-center experience preferred
  • Ability to empathize with patients in need of care
  • Positive attitude
  • Keen attention to detail
  • Previous customer service experience
  • Excellent communication skills
  • Adept at creative problem-solving

Benefits we offer:

  • No nights, weekends or holidays
  • 3 weeks PTO
  • Bi-weekly payroll
  • Medical/dental/vision insurance
  • Short-term & long-term disability insurance
  • Life and accident insurance
  • 401k
  • $2000 referral bonus potential

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Expected salary:

Location: Blue Ash, OH

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Location

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