Job Description

Job title: Processing Analyst / Data Entry

Company: 1-800-HANSONS

Job description: 1-800-HANSONS, LLC is hiring a talented and dedicated Processing Analyst to join our Processing team. The Processing Analyst will be responsible for reviewing contracts submitted by Certified Home Improvement Experts for window, roofing, siding, Bath/Shower Systems, and/or gutter purchases. Processing Analysts ensure that all documentation is completed and accurate, calculate commissions, and enters the order information into our system. The ideal candidate possesses strong organizational and communication skills, ability to focus as well as the ability to use problem-solving skills.

What You’ll Do

• Review and ensure contract documentation is complete and accurate.
• Enter notes into a customer profile with extreme detail in regards to the order/contract
• Calculate commission for sales team based on the purchasing contract.
• Contact customers, via phone and/or email, to discuss the contract so they can clearly identify what needs to be corrected quickly

What We Need

• Must have a minimum of one (1) year of professional work experience
• Must have basic computer skills, including MS Word and Excel
• Excellent communication skills
• Problem solving skills
• Great organizational skills
• Able to work independently as well as part of a team
• High attention to detail and accuracy
• Data Entry and/or processing experience is preferred
• Experience in the home improvement or remodeling industry preferred

Hours/Schedule:

Full-time, 40 hours per week/52 weeks per year. Standard hours are M – F, 8:00 – 5:00 but due to cyclical nature of position, some overtime, including evening and weekend hours, may be required to complete projects under deadlines. We operate on a hybrid schedule, in office Tuesday – Thursday and remote on Mondays and Fridays.

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Expected salary:

Location: Troy, MI