Job Description
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.
Job Posting Title
Client Solution Enablement Analyst – Remote
Job Description
The Client Solution Enablement Analyst is responsible for driving the analysis, business case development, and delivery of client requests. This role will represent client engagement, extended teams, and clients as work is driven through Prime’s enterprise processes in a consistent and effective manner.
Responsibilities
Lead pre-vet discussions with client, client engagement, extended teams, and SMEs to perform initial vetting of requests for assigned client requests to determine business need, value, impact of work, and high-level solution options ensuring that requests are fully vetted prior to determining if Prime should move forward
In partnership with product and service managers, determine positioning/alignment of all client requests within initiative roadmaps and alignment to Client and Prime strategies to determine if work should move forward; ensure alignment of Prime project timelines and resources with client prior to project start
Provide oversight of assigned client work including collaboration with various business units, cross functional project teams, clients, and key stakeholders to prioritize and schedule requests; ensure timely, accurate, and on budget implementation of client requests representing CE and clients on project work as first point of contact/escalation
Conduct in-flight and after-action reviews of the performance of, and conformance to expectations for each client initiative
Work with CE, extended teams, finance, and client to determine if work will be client funded, ensuring timely execution of all activities prior to execution of work
Represent clients and CE on small to medium sized strategic initiatives and efforts that impact multiple clients to achieve strategic goals, define and manage the execution and communications around the delivery of small and medium client change initiatives
Identify areas/potential projects where process redesign/improvement can significantly impact efficiency, quality, profitability, competitive position and customer satisfaction and lead initiatives when applicable, lead delivery of enhancements with mentorship from senior staff
Monitor and manage all client work for assigned clients, including development and management of Client specific action plans, tracking progress of work providing a single view dashboard to CE and Clients that represents status of work
Other duties as assigned
Minimum Qualifications
Bachelor’s degree in Business or related field, or equivalent combination of work and/or education experience; HS diploma or GED is required
2 years of related work experience in healthcare or insurance
Must be eligible to work in the United States without need for work visa or residency sponsorship
Additional Qualifications
Knowledge of best practice project methodologies in leveraging partnerships with business and technology project management offices
Experienced at meeting facilitation, conflict management, and consensus building
Strong verbal and written communication skills, including previous experience giving presentations
Capable of handling multiple projects simultaneously and ability to work under pressure with strict timelines
Preferred Qualifications
Pharmacy Benefit Plan (PBM) or healthcare industry experience
Knowledge of Enterprise intake, prioritization, and project execution processes
Proficient with Microsoft Office (Excel, Access, Word, PowerPoint)
Project Management experience
Minimum Physical Job Requirements
Constantly required to sit, use hands to handle or feel, talk and hear
Frequently required to reach with hands and arms
Occasionally required to stand, walk and stoop, kneel, and crouch
Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Reporting Structure
- Reports to a Manager or Director in Client Commitments
Potential pay for this position ranges from $74,500.00 – $111,700.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/careers/benefits/) and click on the “Benefits at a glance” button for more detail.
Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, genetic information, marital status, family status, national origin, age, disability, veteran status, or any other legally protected class under federal, state, or local law.
Positions will be posted for a minimum of five consecutive workdays.
Prime Therapeutics’ fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today’s health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.
If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people’s lives.
Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [email protected].