Job Description
Data Analyst: BLC Blue Label Telecoms Sandton Job #: BL-311 Industry: Telecommunications Job Type: Permanent Positions Available: 1 Maintain the local master data and other data records by ensuring a qualitative and consistent data management, in line with the Blue Label data management strategy, policies and objectives, in order to support and improve business and related technology processes.
Job Description Job Purpose Maintain the local master data and other data records by ensuring a qualitative and consistent data management, in line with the Blue Label data management strategy, policies and objectives, in order to support and improve business and related technology processes. Ensure that the data is understood, used and shared effectively, meeting quality and integrity standards. The incumbent operates cross domains, overseeing dependencies, and collaborating with data stewards.
Responsibilities Master Data Maintenance Maintain and safeguard documentation on procedures and standards
Create and maintain Master Data records in accordance with Blue Label process standards, data standards, policies and objectives
This includes enriching the Master Data with data from sources in- and outside the organisation
Act as the contact point for the business for Master Data questions/requests Master Data Operations Solve data issues within the organisational IT systems, proactively and reactively
Conduct an impact analysis for Master Data changes executed on organisation IT systems
Conduct a yearly Data Quality Assessment for the organisation
Actively champions data management projects and initiatives Master Data Validation Validate Master Data from a business perspective
Check for the completeness & accuracy of the Master Data request and for duplicate Master Data records Data Quality Monitoring Implement and maintain the Data Standards and processes within the organisation
Implement Data Quality and Data Governance metrics within the organisation
Review metrics and monitor the data quality and raise concerns about Data quality, data governance and related issues as necessary to the data stewards and Data manager
Take care that the Master Data supports the business processes and requirements
Provide input to improvement proposals for business processes and related applications (Navision etc) to enhance the overall Data quality
Proactively maintains evidence regarding the Master Data Quality checks Request Management Ensure that Master Data requests are handled according to the Service Level Agreement (SLA), using the organisation workflow tooling
Respond to queries from business functions timeously
Identify issues and use the agreed escalation route in a timely manner if an issue should arise
Provide proactive, quality service in alignment with service management standards and service levels Self – Management Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
Demonstrate consistent application of internal procedures
Plan and prioritise, demonstrating abilities to manage competing demands
Demonstrate abilities to anticipate and manage change
Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs
Job Requirements Behavioural Competencies Ensures Accountability Plans and Aligns Collaborates Manages Complexity Business Insight Cultivates Innovation Customer Focus Instills Trust Resourcefulness Situational Adaptability Education Matric Relevant Bachelors Degree
DAMA CDMP (Advantageous) Experience Minimum 4 years’ experience in similar role Microsoft Navision working experience (Advantageous)
MS SQL knowledge advantageous
Business Analysis knowledge/qualification advantageous
Scrum certification and/or experience