As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Remote position: Ideally located in Pacific/Mountain Time Zone

Supporting client in Pacific time zone. Must be available during working hours of 8 AM-4:30 PM Pacific or 9 AM-5:30 PM Mountain

I. Job Summary

The Export Logistics Support position manages the logistics growth of International Exports to achieve budgeted goals by developing and implementing sound logistics strategies, and securing space/equipment/bookings in a fast-paced office environment. The individual will work closely with Sales on order fulfillment and securing shipments.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Responsible for outgoing cargo from our recycling facilities as well as third party shippers.

• Provide crucial and timely information related to the requirements of export.

• Responsible to read and review Sales Analysis and order requirements, understand them and prompt questions through critical thinking if there are misses, inaccuracy and deviation to the set WM guidelines.

• Responsible to manage the timelines for orders and bookings to fulfill 100% of the buy /sell orders in compliance with order requirements.

• Arrange and negotiate third-party freight costs, when needed, for timely servicing of all customers material by using WM approved carriers.

• Communicate with customers to monitor inventories, anticipate their production needs, pre-plan and schedule all necessary equipment to move material.

• Responsible to come up with alternative logistics solution when export movement becomes difficult. Proactively interact with Freight Forwarder, Shipping Lines, Truckers, and Freight team to find logistics solutions.

• Coordinate with Booking Coordinator, LOI team and Documentation team to ensure shipments are properly tracked.

• Respond to customer complaints in a timely manner. Investigate and solve issues with shipments for both vendors and customers.

• Initiate calls to customers to set up deliveries, advise shipment delays and/or information necessary to set up deliveries. Initiate traces with carriers and railroads for proof of deliveries when needed.

• Project a knowledgeable, enthusiastic, positive attitude that encourages customer and employee confidence and reflects the professional image desired by WMRA.

• Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency.

• Provide timely feedback to direct supervisor regarding service failures, customer complaints or any other matters regarding his/her attention.

• Works to meet or exceed service and operational goals established for the organization, including productivity, quality, and timeliness goals.

• Perform other special projects and tasks as assigned.

III. Supervisory Responsibilities

• This job has no supervisory duties.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

• Education: Associate’s Degree (accredited) in Sales/Marketing, Business Administration or in lieu of degree, High School Diploma or GED (accredited) and two years of relevant work experience.

• Experience: None required (in addition to education requirement).

B. Certificates, Licenses, Registrations or Other Requirements

• None required.

C. Other Knowledge, Skills or Abilities Required

• Analytical and logistics skills, industry knowledge, and customer skills required.

Preferred Experience

• Previous export coordination experience

• Previous Shipping container experience

• Overseas logistics coordination

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Normal setting for this job is: Remote office setting. Must Live and Work in the US.

• Must support clients in Pacific time zone. Must be available during working hours of 8 AM-4:30 PM Pacific or 9 AM-5:30 PM Mountain

The expected base pay range for this position across the U.S. is $21.20 – $29.24. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

Benefits

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click “Apply.-

Equal Opportunity Employer: Minority/Female/Disability/Veteran