TTEC Work from Home Customer Support Representative

February 13, 2024

Job Description

Join TTEC as a Work from Home Customer Support Representative! Enjoy the flexibility of working from the comfort of your home while providing top-notch customer support. Earn competitive compensation and be part of a dynamic team dedicated to customer satisfaction. TTEC values your skills and offers a rewarding work environment. Don't miss this opportunity to elevate your career while enjoying the benefits of remote work. Apply now and be a crucial part of delivering exceptional customer experiences with TTEC.

<strong>Key Responsibilities:</strong>
<ul>
<li>Respond to customer inquiries via phone, email, and chat in a prompt and professional manner.</li>
<li>Provide accurate information and assistance regarding products or services.</li>
<li>Troubleshoot and resolve customer issues with a focus on first-call resolution.</li>
<li>Maintain customer records by updating account information.</li>
<li>Follow company policies and procedures while delivering high-quality service.</li>
<li>Collaborate with team members to address complex customer issues.</li>
</ul>
<strong>Qualifications:</strong>
<ul>
<li>Previous customer service experience preferred.</li>
<li>Excellent communication skills, both written and verbal.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Ability to work independently and adapt to a fast-paced environment.</li>
<li>Comfortable using technology and navigating multiple systems simultaneously.</li>
<li>Dedicated home office space with a reliable high-speed internet connection.</li>
<li>High school diploma or equivalent; college degree is a plus.</li>
</ul>
<strong>Benefits:</strong>
<ul>
<li>Competitive salary and performance-based incentives.</li>
<li>Comprehensive training and ongoing development opportunities.</li>
<li>Health, dental, and vision insurance.</li>
<li>401(k) retirement savings plan.</li>
<li>Work from the comfort of your home.</li>
</ul>
<strong>How to Apply:</strong> If you are enthusiastic about delivering exceptional customer experiences and enjoy the flexibility of working from home, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you're interested in joining TTEC.

TTEC is an equal opportunity employer and values diversity in its workforce.

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