Tower Health – Fully Remote – HRR Follow Up Rep – West Reading, PA

September 24, 2023

Job Description

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Job title: Fully Remote – HRR Follow Up Rep

Company: Tower Health
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Job description: Responsibilities

FULLY REMOTE POSITION

This position is responsible for all follow-up duties that appear on a daily worklist including investigating claims status with insurance carriers and correcting and resubmitting denied claims to ensure maximum reimbursement.

Hours: 7:30am-4pm Monday-Friday no weekends or holidays

Qualifications

Education Requirements

  • High School Diploma or GED

Experience Preferred:

  • 1yr of experience in Insurance Follow up or a Similar Role Preferred
  • Epic Experience Preferred

Experience Rrequired:

  • Submitting appeals and reconsiderations on claim rejections, underpayments and denials required
  • Knowledge of both Government and commercial insurance plans required
  • Ability to review and Interpret EOB (Explination of Benefits) and reason (ANSI) Codes required
  • Ability to use and understand insurance carrier websites required

The ideal candidate will posses:

  • Excellent Communications Skills
  • Excellent Interpersonal Skills
  • General Clerical Skills
  • Good Reasoning Skills
  • Organizational Skills
  • Ability to work independently
  • Problem Solving
  • Ability to research carrier sites and claims

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Expected salary:

Location: West Reading, PA

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