Thrivent Financial Training Specialist, Licensed (Remote) in United States

April 2, 2024

Job Description


The Training Specialist role is responsible for facilitating in-person and/or virtual learning experiences that incorporates use of adult learning principles and recognizes different learning/work styles using existing resources or programs. This role will deliver training and measure individual progress to ensure learners can deliver business results. This role will be responsible for delivering learning solutions that cover a wide range of topics such as company orientation, industry knowledge, Thrivent product, process, and systems knowledge, as well as service skills development.

DUTIES & RESPONSIBILITIES:

  • Facilitate in-person and/or virtual learning experiences using existing resources and programs.

  • Ensure a positive, inclusive and effective learning experience for all participants to achieve intended learning objectives

  • As requested, make moderate revisions to the existing learning materials which could include job aids, tutorials, web-based training, workshop curriculum, learner guides, articles, publications, technology tips, video, etc. based on user feedback and necessary content changes.

  • Consult with business leaders to assess learning/development/training needs and assist with the development of the solutions and tools to address those needs.

  • Document and maintain all training records.

  • Monitor, evaluate and record effectiveness of training courses. Recommend and develop improvements as needed.

  • Provide feedback to content owners, represent training interests on project teams, and recommend training approaches as needed.

  • Provide timely follow-up to participant questions.

  • Support the design, development, and management of effective learning and performance-focused solutions, assess business & target audience learning needs, assist with developing the learning strategy, and identifying delivery methods including the identification of innovative learning methodology.

  • Collaborate with internal and external stakeholders to provide business context in the design, develop and implementation of relevant learning programs and solutions delivered through various channels.

  • Identify internal and/or external emerging issues, research and analyze training and development practices, methodologies and trends and recommend new approaches.

    QUALIFICATIONS & SKILLS:

    Required:

  • Bachelor’s degree or equivalent work experience

  • Three to five years’ experience delivering training for in-person and/or virtual settings.

  • Experience designing courses using a commonly accepted instructional design model, e.g., ADDIE.

  • Experience writing explicitly stated learning objectives and creating lesson plans using Bloom’s taxonomy.

  • Experience developing asynchronous learning solutions, e.g., eLearning.

  • Experience using eLearning development tools and learning management systems.

  • Intermediate to advanced skills in MS Office applications including MS Word, Excel, and PowerPoint.

  • Experience working with and influencing employees and leaders at all levels in the enterprise.

  • FINRA Series 6 and SIE (and/or others as required by the position) required or obtained within 90 days of hire/transfer.

    Preferred:

  • Prefer experience in coaching/mentoring in a corporate setting.

  • Prefer knowledge of Thrivent’s insurance and/or investment and/or banking products.

  • Prefer experience in a call center environment.

  • Prefer experience in supervisory capacity in a corporate setting.

    Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex , gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state , or federal law. This policy applies to all employees and job applicants.

    Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation , please let us know by sending an email to [email protected] or call 800-847-4836 and request Human Resources.

At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow.

For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work.

Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.









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