The Cigna Group Financial Senior Analyst – Remote in Nashville, Tennessee

February 28, 2024

Job Description

Role Summary

This role is responsible for managing all billing aspects for a complex or larger volume book of business including Under 500 Accounts. This role is accountable to collect all premium/fees and claims/claims funding billed on an invoice, resolve all billing inquires, and partner with internal and external partners to create a positive client experience. Key responsibilities of this role include: Owning the end-to-end billing relationship for the client, Identify opportunities for process improvements to enhance client satisfaction, reduce financial risk and successful implementation of new and renewing clients from a financial perspective.


· Manage the end to end billing relationship for a complex book of business of approximately 500 accounts

· Make independent decisions regarding credits and debits, notifications and communication on client receivables.

· Provide support for external and internal customers regarding all items related to the billing for premium and claims/claims funding

· Analyze daily Automated Clearing House (ACH) tap files prior to sending to Treasury and the bank.

· Conduct audits to ensure financial controls are maintained, when necessary.

· Design, enhance and maintain system applications for processing and reporting financial information as needed.

· Strong verbal and written communication skills to communicate billing items to clients, TPA’s, brokers, and internal partners

· Utilize problem solving skills and financial knowledge to identify root cause of client issues (related to incorrect rates, eligibility errors, commission’s errors, etc.)

· Organizational skills and prioritization skills


· High School Diploma required

· Bachelor’s degree in Finance or a related preferred

· 2 plus years of related experience preferred

· Excel knowledge – pivot tables and vlookup functionality required

· Previous billing or collection experience strongly preferred

· Exceptional systems experience, specifically using Excel for reporting purposes is strongly preferred

· General knowledge of insurance products, procedures and systems for specific functional area is desired

· Prior experience working with matrix partners is preferred

Systems SAP and Facets experience is strongly preferred

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.


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