(Teleperformance Remote Jobs) Remote Call Center Representative – Work From home Job

February 13, 2024

Job Description

Join our dynamic team as a Remote Call Center Representative and be a crucial part of our customer service operations. As a representative, you'll be the first point of contact for our valued customers, addressing inquiries, resolving issues, and providing exceptional service over the phone.

<strong>Responsibilities:</strong>
<ol>
<li>Handle inbound and outbound customer calls with professionalism and courtesy.</li>
<li>Provide accurate information and assistance regarding products, services, and inquiries.</li>
<li>Resolve customer concerns efficiently, escalating issues when necessary.</li>
<li>Maintain detailed and accurate records of customer interactions.</li>
<li>Collaborate with team members and other departments to ensure comprehensive customer support.</li>
</ol>
<strong>Requirements:</strong>
<ol>
<li>High school diploma or equivalent.</li>
<li>Proven experience in customer service or a related field is a plus.</li>
<li>Excellent communication skills, both verbal and written.</li>
<li>Strong problem-solving abilities and attention to detail.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Familiarity with call center equipment and software.</li>
</ol>
<strong>Conditions:</strong>
<ol>
<li>Remote work setup: Must have a quiet and dedicated workspace at home.</li>
<li>Flexible hours: Ability to work evenings, weekends, and holidays as needed.</li>
<li>Reliable high-speed internet connection.</li>
</ol>
<strong>Benefits:</strong>
<ol>
<li>Competitive hourly wage.</li>
<li>Comprehensive training and ongoing support.</li>
<li>Opportunities for career advancement within the company.</li>
<li>Health and dental insurance options.</li>
<li>Work-life balance with flexible scheduling.</li>
</ol>
If you are passionate about delivering exceptional customer service and thrive in a remote work environment, we invite you to apply and join our team at Teleperformance. We value diversity and are an equal opportunity employer.

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