Snap Finance – FCRA & Credit Reporting Manager – Salt Lake City, UT

September 21, 2023

Job Description

Job title: FCRA & Credit Reporting Manager

Company: Snap Finance

Job description: FCRA & Credit Reporting Manager – remote in the US

Are you ready to be a key contributor? You will play a significant role in driving the rapid growth of a leading fintech while helping customers and empowering team members. Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success. Snap knows that happy, empowered, and engaged team members are essential to innovation and business success and our approach is working. Come join us!

Why this role?

  • Opportunities to fortify and scale our leading Credit Reporting solutions and make an immediate impact: Act as the trusted advisor for all things Credit Reporting
  • Work with a talented and passionate team: Our credit risk and analytics team have achieved outsized results by maintaining a high bar for quality, performance, respect, and accountability
  • Join us at an opportune time: We’re growing fast and have an excellent trajectory within eCommerce, which gives us a great foundation to work with. You will be joining at the perfect time to shape our continued rapid growth and directly impact our future success

Snap is seeking a seasoned professional to join our First Line of Defense monitoring team. As the FCRA & Credit Reporting Manager, you will implement the vision and lead the execution of our FCRA data furnishing and data usage. This role will own the companys credit reporting program and relationships with the credit reporting agencies. You will be responsible for ensuring the companys use of FCRA data is effectively and accurately implemented and monitored, and that Snap is compliant with all requirements necessary for Adverse Action notices and Risk-Based Pricing Notices. You will also be responsible for ensuring that the companys credit dispute process is effectively and accurately implemented and monitored. You will collaborate with the Data Engineering, Product, and Collections Operations teams and be an expert in all things related to FCRA; including Credit Bureau Reporting, Adverse Action reasons, Risk-Based pricing, Disputes, and Permissible Purpose across Snaps product offerings.

The Job

  • Assurance that monthly trade line reporting is accurate and has been completed in a timely and compliant manner to all applicable CRAs
  • Monitoring of First Line of Defense (FLD) instruments for effectively managing risks associated with CRA reporting including any FCRA policies and procedures, standards, and review/approve job aids, and control testing across all products
  • Identify and screen the various business areas and processes that use FCRA data as received from Credit Reporting Agencies
  • Identify and screen the various business areas and processes that furnish, obtain, use, or share consumer reports enforcing and documenting adherence with policy requirements around business necessity and/or permissible purpose
  • Collaborate with the Data Engineering and Collections Operations teams responsible for conducting investigations into credit disputes, credit reporting, and their First Line of Defense controls
  • Monitor Snaps responses to credit disputes (including manual and automated consumer dispute investigation and handling) via E-Oscar and provide escalation approvals for automated universal data form (AUD) corrections to credit reporting agencies
  • Identify processes related to Credit Bureau reporting, define root cause, and implement change to mitigate risk and align with regulatory requirements
  • Establish working relationships with key CRA vendors and stakeholders, including addressing concerns in a timely manner
  • Participate in data mapping processes with various data consumption owners to understand processes, application, and data storage utilizing FCRA governed data
  • Participate in the testing of existing credit reporting activities, capabilities, and any planned enhancements
  • Analyze, document, and action any bureau audit reports
  • Maintain and apply advanced knowledge of credit bureau dispute processes and procedures related to Snap products
  • Monitoring of First Line of Defense (FLD) instruments for effectively managing risks associated with AANs and RBPNs as well as FCRA policies and procedure and standards
  • Maintain and apply advanced knowledge of Underwriting processes and procedures related to Snaps products
  • Appropriately assess new or emerging risks when business decisions are made, demonstrating consideration for Snaps reputation and safeguarding Snap, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Identify processes related to Underwriting Decisioning and downstream workflows, to identify any root cause, and implement change to mitigate risk and align with regulatory requirements
  • Engage technology partners where needed to implement changes and control implementations
  • This is a new role. You will not have direct reports initially


  • Bachelors degree required
  • Prior loan or lease underwriting experience
  • Have implemented or owned a credit bureau reporting program
  • Understands roles and requirements of FCRA regulations
  • Prior Metro 2 or commercial bureau reporting experience
  • Understands roles and requirements of Data Furnishers
  • Has exposure and knowledge of CDIA guidelines
  • Has exposure and knowledge of Adverse Action Notices and Risk Based Pricing requirements
  • 4-7 years credit experience in financial services, control compliance or legal disciplines
  • Must be able to analyze situations and processes that allow for translation to solutions, challenge assumptions, and recommend action plans
  • Experience with E-OSCAR
  • Excellent written and verbal communication skills
  • Deep understanding of the 3 line of defense model for Risk
  • Ability to prioritize and manage multiple products in a fast-paced environment
  • Experience with Postgres, R, Python, SQL, Shiny a plus

Why Youll love it here

Benefits, benefits, benefits!

  • Flexible remote work opportunities – WFH in US
  • Unlimited paid time off we encourage you to recharge and spend time with family!
  • Competitive medical, dental & vision coverage
  • Robust Employee Assistance Program to support your personal wellness
  • 401K with company match
  • Company-paid life insurance + supplemental options
  • Company-paid short-term disability, long term disability and legal coverage
  • Pet insurance

Culture, culture, culture!

  • Growth opportunities are booming
  • Collaboration from the top down check out our CEO, Matt Hawkins
  • Ability to work with a diverse range of people
  • A company that cares about your wellbeing and mental health
  • Direct and engaging Recognition/Appreciation from our culture team and leadership


Snap values diversity, and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Learn more by visiting our website at

California Residents please review our California Consumer Privacy Act Notice at



Expected salary:

Location: Salt Lake City, UT


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