ServiceNow – Product Security Engineer – Chicago, IL

September 22, 2022

Job Description

Job title: Product Security Engineer

Company: ServiceNow

Job description: Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we’re proud to be one of FORTUNE’s 100 Best Companies to Work For® and World’s Most Admired Companies® 2022.

Learn more on and about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

About Digital Technology

We’re not yesterday’s IT department, we’re Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.

We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.

Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them.


The Product Security Team is chartered with facilitating product attestation and third-party security reviews of the ServiceNow Platform, applications, and products.


This role will support third-party security reviews and penetration tests to identify cybersecurity risks. In addition, you will help build positive relationships with Engineering, Enterprise Security, and customer-facing teams as a core tenant of the role and the team.

What you get to do in this role:

  • Coordinate security assessments and penetration testing activities between third-party vendors, engineering teams, security operations, and other stakeholders
  • Assist in supporting the US Federal compliance program with third-party penetration testing
  • Identify cybersecurity risks with our ServiceNow platform and applications
  • Document findings and summarize risks
  • Coordinate with system/application owners to remediate vulnerabilities
  • Recommend best-practice security procedures, standards, and guidelines
  • Develop and run reports using relevant security metrics data
  • Develop and maintain security dashboards and scorecards
  • Work with different ServiceNow security teams to help drive security improvements within the platform


To be successful in this role, you have:

  • 2+ years of application/product security experience
  • Bachelor’s or Master’s degree in Computer Science/Engineering/Information Security or equivalent work experience
  • Strong understanding of web and mobile application security assessment techniques, threat modeling, and general software development practices
  • Strong understanding of OWASP Top 10 vulnerabilities
  • Knowledge of Security Verification Standards
  • OWASP Application Security Verification Standards
  • Basic understanding of network-level security assessment techniques and vulnerabilities
  • Basic knowledge of Cloud Hosting Platforms (AWS, AZURE, GCP), Cloud Operations, and Cloud Computing
  • Strong presentation and communication skills

Nice to have:

  • Basic programming experience in one or more of the following languages: Python, JS, or Java
  • Basic understanding of Internet security protocols and technologies
  • Hands-on experience conducting web/mobile applications, or network-based penetration testing
  • Experience interacting with FedRamp JAB/PMO and DISA

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. to learn about our work personas: flexible, remote and required-in-office.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the .

Expected salary:

Location: Chicago, IL

Job date: Thu, 22 Sep 2022 04:15:42 GMT


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