SENKO Advanced Components – Technology Support Specialist – $2,500 Signing Bonus – Poway, CA

Job Description

Job title: Technology Support Specialist – $2,500 Signing Bonus

Company: SENKO Advanced Components


Job description: Description:

$2,500 Signing Bonus after the successful completion of 90 days.

Summary: The Systems Administrator is responsible for the maintenance, configuration, security, and reliable operation of SENKO Advanced Components IT Infrastructure. The Systems Administrator will install hardware and software, participate in research and development to continuously improve, and keep up with the IT business needs of their organization. The system administrator will also actively resolve problems and issues with computer and server systems to limit work disruptions while providing excellent customer service.

Duties and Responsibilities include the following. Other duties may be assigned.

· Responsible for the maintenance, configuration, and reliable operation of SENKO’s computer systems, IT infrastructure and virtualization

· Install and upgrade computer components and software, manage virtual servers and integrate automation processes.

· Act as tier 2 support and troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions.

· Perform, monitor, and maintain regular backup operations and implement appropriate processes of data protection, disaster recovery and failover procedures.

· Provide technical support for all SENKO’s SaaS (Software as a Service) applications.

· Maintain SENKO’s cyber security posture by ensuring patch management and IT security policies are adhered to.

· Assist and sometimes lead desktop and helpdesk support efforts.

· Provide excellent customer service to SENKO Advanced Component’s employees, customers and vendors.

PM19 Requirements:

Skills:

Systems Analysis Skills

Complex Problem Solving

Communication Skills

Professionalism

Strong Work Ethic

Project Management

Oral & Written Communication Skills

Professionalism

Organization

Multi-tasking

Time Management

Decision Making Skills

Detail oriented

Problem Solving Skills

Qualifications:

· Bachelor’s degree in Computer Science, Information Technology, Systems Administration or a closely related field, including military training certification required

· 5 –7 years of network or system administration experience

· Knowledge of and experience with O365 and Microsoft Azure environments

· Network design and configuration experience required

· Working knowledge of VMWare

· Strong knowledge of systems and networking software, hardware and networking protocols

· Experience with scripting and automation tools a plus

· Strong knowledge of help desk procedures and experience with ZenDesk a plus.

· Knowledge of cyber security and Defense in Depth strategies a plus

· Meraki / Fortinet experience a plus

· System administration and IT certifications in Microsoft O365, Sophos, Trend Micro, and NetSuite a plus

· Ability to travel up to 20%

PI192591832


Expected salary:

Location: Poway, CA