• Responsible for the Record to Report in S/4, with focus at Account Receivables
• Knowledge of SAP S/4 HANA version 1909 with Front-End Fiori Tile Business Transactions
• Knowledge of Production support and Incident Management through Service Now and Jira
Able to handle the production issue, troubleshoot and escalations
• Experience in Inhouse cash management, ECS, fixed assets
• Understand external third-party application integration to SAP for all SAP inbound Jobs.
• Track the timing and flow of Data from external system, data Mapping, Data Validation rules for posting in SAP.
• Work closely with the production support team. For any error, be the first check point to do preliminary review, understand, and analyze the impact and escalate to respective team to resolve and track the progress and timely resolution
• Error correction and suspense Accounting in SAP for any SAP posting through Suspense and support the correction process to reverse the suspense accounting
• Understand the Outbound Jobs from SAP to external third-party application, analyze any job failures and trouble shoot
• Track the jobs that run within SAP and job logs e.g Reversal, Accruals, Prepaid, Payment, Auto Clearing etc. and any issues encountered during this job run
• Production support for any business query – identify the production issue vs. New requirement/Enhancement
• Understand the SAP configuration and capable to troubleshoot and resolution.
• Understand the daily and monthly end business process to ensure the completeness of all activity to close the books.