MOTOROLA SOLUTIONS INC Impound Coordinator – US Remote in DES MOINES, Iowa

April 2, 2024

Job Description

Company Overview

At Motorola Solutions, we’re guided by a shared purpose – helping people be their best in the moments that matter – and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That’s mission-critical communications devices and networks, AI-powered video security and access control and the ability to unite voice, video and data in a single command center view. We’re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that’s critical to connect those in need with those who can help. The work we do here matters.

Department OverviewMVRecovery is the Skip Tracing, Forwarding, and Impound division of MVTrac/MVConnect, a Motorola Solutions Company. We are a full-service recovery operation, connecting lenders and repossession agents to facilitate quicker and more compliant recoveries. Our technology is nothing without the people behind it. We are seeking an experienced Impound Coordinator who is assigned to actively work with field agents and impound locations to secure these units for our clients.Job Description

We are searching for an Impound Coordinator to work assignments within our fast-paced environment. The qualified individual will be involved in bailing out collateral nationally. The successful recovery of assets will be completed by utilizing our proprietary systems and having discussions directly with the impound lots, agents, and clients. The Impound Coordinator will be responsible for maintaining customer service, updating designated accounts, as well as communicating with our clients throughout the lifecycle of each account. The responsibilities of this position are performed 100% via computer- it does not require field work or travel. The ideal candidate for this position must be persistent, assertive, detail oriented and thrive under high priority situations.

Preferred Qualifications:

  • Minimum 1 years Impound related experience, or equivalent
  • High School Diploma, or equivalent
  • Strong and assertive phone skills with ability to give clear and concise direction
  • Working knowledge of websites and protocol involving Impounds and state requirements
  • Strong multi-tasking and organization skills
  • Experience with collateral repossession
  • Collections, asset recovery, skip tracing, credit experience would be beneficial
  • High level of experience using G-Suite, MS Office and related applications

This position is a remote position and candidates can be located anywhere in the US.



Basic Requirements

  • Minimum 1 years Impound related experience, or equivalent

  • High School Diploma, or equivalent

  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel RequirementsNoneRelocation ProvidedNonePosition TypeExperiencedReferral Payment PlanNo



  • Incentive Bonus Plans
  • Medical, Dental,
  • 401K with Company Match
  • 9 Paid Holidays
  • GenerousPaidTime Off Packages
  • Employee Stock Purchase Plan
  • PaidParental and Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all f the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email .

Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic.


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