Millipore Corporation Customer Applications Specialist (Hybrid/Remote) – 272200-4498 in Tempe, Arizona

April 1, 2024

Job Description

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The Customer Applications Specialist is responsible for supporting the
promotion and closing technical requirements for new products to
customers to further advance their use within the electronic markets we
serve. Furthermore, the Customer Applications Specialist will facilitate
any customer escalations and issues with our internal teams. You will be
specifically responsible for Patterning (Lithography and Cleans) new
product opportunities for next generation technology nodes with a focus
on advanced materials.This position will report to the Head of Customer
Applications – Patterning Solutions. Critical to the success in this
position is developing deep and lasting relationships with key
representatives at assigned strategic customers.


Open new doors at our strategic customers by developing and maintaining
close relationships with key contacts to advance the identification of
new product opportunities.Identify new product opportunities and
applications, interpret technical requirements, and translate the
opportunity requirements to the Market Manager and R&D for their
evaluation. This includes quick, frequent, and proactive communications
with the customer contacts regarding new material quote requests, RFIs,
SDSs, container details, basic analytical, orders, tracking action
items, and other information needed to promote and secure New PORs in
Advanced Patterning Materials.Guide internal resources to support the
customer\’s information and data requirements to progress a new product
from development to successful HVM ramp. The incumbent must act with
urgency. Maintain notable credibility both externally and internally
with a high degree of collaboration with customers, Patterning personnel
(especially the Technology and Marketing functions) and country/regional
Sales teams.Make use of sales skills and business acumen to promote our
new materials to our strategic accounts and to work with our marketing
group to prioritize internal R&D efforts based on future commercial
potential.Utilize a high degree of influence and excellent
communications skills to communicate customer requirements to the global
organization and drive the response that our customers require from us
to be mutually successful. This position will include travel both
domestically and internationally

Who You Are:

Minimum Qualifications:

Bachelor\’s degree in Chemistry, Material Science, Chemical Engineering
or other Science or Engineering field 5+ years of experience in the
electronic materials space

Preferred Qualifications:

Advanced degree in science/engineeringCustomer or technical field
applications backgroundKnowledge of semiconductor lithography materials
and processesStrong teamwork spirit, inter-personal communication and
influencing skills while working independentlyProven ability to develop
and maintain strong relationships; build credibility and trust with
internal partners and customersStrong interpersonal skills and excellent
communication skills, both written and verbalSelf-motivated, able to
prioritize and take initiative, strong organizational and time
management skills with attention to detailProven track record in
previous sales or marketing rolesHands-on experience in technical
marketing, commercial negotiations, business planning, strategy
development and execution


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