Manpower – WFH Customer Service Call Center Representatives – Delaware

September 17, 2023

Job Description

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Job title: WFH Customer Service Call Center Representatives

Company: Manpower
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Job description: September 28, 2022 Wed Oct 05 23:59:59 CDT 2022 Call Center and Customer Service Delaware WI Full-Time USD13 – USD13.50 per hour 0.0 0.0

Customer Service Call Center Representatives – Virtual Work from Home Roles

How this job will fit your life:

  • Start Date: Early to mid -October training classes
  • $13.50 per Hour
  • Shift: You will work an 8 hour shift between 5:00am – 8:00pm MST, Monday to Saturday
  • Training: 7:00am-3:30pm MST, Monday to Saturday for the first 2 weeks
  • $200 Referral Bonus

What you can expect each day:

  • You will be supporting customers of a major US pharmacy chain
  • Agents will receive inbound calls from customers regarding prescriptions, insurance coverage, etc.
  • Make outbound calls to doctor’s offices, insurance companies, or customers as necessary.
  • Do insurance resolutions and benefit verifications.
  • Resolve cases to ensure customers get the right medications in a timely manner.
  • Work on Insurance Resolution.
  • The job requires multitasking, data entry and soft experience using the phone to call.
  • Able to conduct basic computing and troubleshooting.
  • Being able to utilize Microsoft Office to go through their emails, set up an online account, and reset a password.
  • Ability to work in flexible work schedule, including holidays & weekends.

Manpower Benefits:

  • Medical/Dental Insurance, Life Insurance and AD&D (Accidental Death and Dismemberment), 401(k) Savings Plan, and more. You are eligible for the 401(k) plan as soon as administratively possible after your date of hire. For the medical, dental and life insurance you are eligible for coverage 90 days after your date of hire. (T&Cs Apply)
  • Paid Holidays for MP Associates
  • New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day

Choose Manpower. Let’s Build Your Success Story:

  • Right Job – We will listen to your needs and guide you to the right job.
  • Development Opportunities – We will connect you with opportunities to advance.
  • Dedicated Support – We will support you every step of the way
  • Career Advancement – As we build your work experience and develop your skills, we will help you turn that hard work into your next great opportunity.

Interested? Select APPLY NOW and a Recruiter will reach out within 24 hours.

Joanamarie “Joana” Pineda

Recruitment Consultant, Manpower CORE

Phone: 414-269-3151 Extension: 9059

Email:

www.manpower.com

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

Manpower USA

WFH Customer Service Call Center Representatives

Posted: September 28, 2022

Apply Now

Industry

Call Center and Customer Service

Advert ID

BBBH5386851

Location

Delaware

Job Type

Permanent

Hours

Full-Time

Salary Range

USD13 – USD13.50 per hour

No. of Openings

1

Branch Information

Milwaukee, WI – Downtown – (USA) 2574 North Downer Avenue WI Milwaukee , WI 53211

Branch Phone Number

Job Description

Customer Service Call Center Representatives – Virtual Work from Home Roles

How this job will fit your life:

  • Start Date: Early to mid -October training classes
  • $13.50 per Hour
  • Shift: You will work an 8 hour shift between 5:00am – 8:00pm MST, Monday to Saturday
  • Training: 7:00am-3:30pm MST, Monday to Saturday for the first 2 weeks
  • $200 Referral Bonus

What you can expect each day:

  • You will be supporting customers of a major US pharmacy chain
  • Agents will receive inbound calls from customers regarding prescriptions, insurance coverage, etc.
  • Make outbound calls to doctor’s offices, insurance companies, or customers as necessary.
  • Do insurance resolutions and benefit verifications.
  • Resolve cases to ensure customers get the right medications in a timely manner.
  • Work on Insurance Resolution.
  • The job requires multitasking, data entry and soft experience using the phone to call.
  • Able to conduct basic computing and troubleshooting.
  • Being able to utilize Microsoft Office to go through their emails, set up an online account, and reset a password.
  • Ability to work in flexible work schedule, including holidays & weekends.

Manpower Benefits:

  • Medical/Dental Insurance, Life Insurance and AD&D (Accidental Death and Dismemberment), 401(k) Savings Plan, and more. You are eligible for the 401(k) plan as soon as administratively possible after your date of hire. For the medical, dental and life insurance you are eligible for coverage 90 days after your date of hire. (T&Cs Apply)
  • Paid Holidays for MP Associates
  • New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day

Choose Manpower. Let’s Build Your Success Story:

  • Right Job – We will listen to your needs and guide you to the right job.
  • Development Opportunities – We will connect you with opportunities to advance.
  • Dedicated Support – We will support you every step of the way
  • Career Advancement – As we build your work experience and develop your skills, we will help you turn that hard work into your next great opportunity.

Interested? Select APPLY NOW and a Recruiter will reach out within 24 hours.

Joanamarie “Joana” Pineda

Recruitment Consultant, Manpower CORE

Phone: 414-269-3151 Extension: 9059

Email:

www.manpower.com

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

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Expected salary: $13.5 per hour

Location: Delaware

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Location

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