We’re Hiring!  Performance Management Specialist
With 4+ Years of experience in performance Management, who has experience in development, implementation, and maintenance of performance management systems.
This opportunity is with one of the well-known Freight forwarding company based out in Navi Mumbai.

Industry: Open
Notice period: 60 days
#Immediate Joiners  preferred!

Job Location – Navi Mumbai
Work Mode – WFO (Mandatory, All 5 days)

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PFB the roles and responsibilities:

Manage performance management cycle:
Fully understand the performance management cycle (goal setting, mid-year evaluation, annual evaluation, ratings calibration, and Performance Improvement Plan), process, timelines, system, stakeholders and activities.
Prepare and communicate goal setting, mid-year evaluation, annual evaluation, calibration, and PIP timelines.
Publish goal and performance documents in iTalent Performance and calibration module as and when needed.
Complete back-end upload of bulk goals, functional and regional goals in iTalent.
Conduct trainings on performance management process and system administration on a regular basis.
Prepare all system generated reminders to employees and liaise with functional IT team to send them.
Monitor completion of performance activities and follow up with the respective regional HR teams.
Review and report compliance with performance management guidelines (Min Max Goals, Min Max Weightage, etc.)
Ensure governance and administer performance user access roles.
Serve as a liaison between Global and Regional HR on performance-related matters.

Performance management reporting and dashboards:
Prepare global reports and dashboards
Share reports and dashboards with regions
Follow up with HR to close any employee data gap
Check dashboards data accuracy and consistency with performance reports, identify gaps and address them.
Liaise with IT and HR experts to address data issues.
Test the performance workflows and performance reports, identify, and address the gaps in the report.
Monitor and track progress towards performance management activities, provide regular updates to senior management.
Analyze performance management data to identify trends and areas for improvement.
Prepare and present regular reports on performance metrics and improvement initiatives.

Performance management service management:
Administer Service Now (ticketing portal)
Record and maintain the list of performance issues and tickets raised, ensure all necessary information is reported by the regional or local team
Ensure timely resolution within the agreed Service Level
Prepare reports and dashboards for all performance tickets raised
Collect feedback on performance service levels