ICT Design Engineer, Amazon Stores ICT Design Team

Job Description

• BICSI RCDD Certification or internationally recognized equivalent (e.g. CDCDP, DCDC, CNIDP, PE etc.)
• 5+ years Information and Communications Technology (ICT) design experience
• 5+ years of working experience with fiber optic components, cabling, and interconnect products, technologies, and standards…
• 5+ years of experience developing design documentation (plans, specifications, etc.) for construction and/or permitting

AWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Applications group includes services such as Amazon Connect (a cost-effective cloud contact center), our End User Computing (including Amazon Workspaces, AppStream, etc.), Marketing Tech (Amazon Pinpoint), and Autonomous Checkout and Identity Services (Just Walk Out, Amazon One) for retail, sports, travel, and other verticals.

As an Information and Communications Technology (ICT) Design Engineer you will work with multiple design disciplines, network engineering teams, technical deployment engineering and management, and operations teams to bridge gaps, and support design and deployment of ICT infrastructure in Amazon Physical Stores. Amazon Stores are the first grocery stores to offer Just Walk Out (JWO) Technology. These are stores with advanced shopping technology so you never have to wait in line. Our checkout-free shopping experience is made possible by our JWO Technology, which automatically detects when products are taken from, or returned to the shelves, and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt.

The position requires strong working knowledge in a wide variety of building types and systems (both the design of such systems and also installation and maintenance). Candidates must be capable of making creative design recommendations and must have the ability to articulate design justification to different groups within the organization. This position will be part of an exciting, fast-moving ambiguous business unit, where everyone on the team needs to be entrepreneurial, wear many hats and work effectively in a highly collaborative environment.

As a member of this team, you will work directly with engineers and managers across the globe to develop connectivity solutions for the physical layer. You will work with multiple teams to design and plan ICT network infrastructure to include space, pathway, power, cooling, wireless and cabling design specifications for construction and permitting. You will work with industry suppliers and manufacturers to develop product requirements and recommend new technologies. You will work with and manage third party ICT design consultants and Low Voltage Contractors (LVC).

You are the right person for this job if you have a strong end user focus and a passion for producing high-quality work. You must be a self-starter, creative, and a critical thinker with an intense curiosity and drive for learning. You must demonstrate the ability to efficiently plan and prioritize all deliverables and resources across multiple projects and working groups spanning design and technology. This position requires you to manage stakeholder expectations, schedules, budgets, assets and scopes—because organization and attention to detail are in your DNA. You will work closely with internal teams and external partners. You will make decisions and find solutions quickly and with confidence, and not expect someone else to show you the right way forward. You are the right person for this position if you take ownership of your work, display a great deal of initiative, possess common sense, sound judgment, and a sense of humor.

As an ICT Design Engineer you will:
• Collaborate with Civil Structural Architectural (CSA) and MEP Store designers, Network Engineers, Construction Managers, Procurement teams and Project Managers to coordinate design and deployment of IoT devices and ICT infrastructure to include power, cooling, space, pathways, cabinets, racks, and network equipment
• Review, approve and stamp ICT product data submittals with RCDD, P.E. or other ICT industry certified Stamp
• Develop, establish and revise ICT BODs, SOPs, and Construction Specifications
• Work with BIM teams to create, edit, and revise design drawing details and templates
• Attend design meetings, and review, comment and approve ICT design drawings and specifications using Bluebeam or other PDF software
• Develop heat maps and predictive planning models for design and deployment of Wireless Access Point (AP) networks
• Analyze, optimize, troubleshoot and improve Wi-Fi network designs
• Write 1 pager and 6 pager technical documents with analytical cost data and present to executive leadership to propose changes in ICT designs
• Work with procurement teams, product manufacturers and distributors to develop maintain and manage Global ICT Product equipment lists, pricing and lead times
• Develop and provide RFP, SOW and Bid Templates to ICT design consultants and LVC. Review, analyze, level and compare bids
• Manage ICT design consultants and LVC Contractors holding them accountable for on time, high quality deliverables
• Identify and respond to risks and high-priority issues rapidly and effectively.
• Support new technology development and design activities that improve infrastructure quality, reduce cost, and installation time.
• Travel 25+% to review projects, coordinate with onsite personnel and contractors and perform wireless surveys at Amazon Stores.
• Have fun and offer creative out of the box solutions.

This is an opportunity to leverage and grow your existing experience in an innovative and highly collaborative environment where the results of your work will directly impact Amazon and its customers.

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.


Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Austin, TX, USA | Cupertino, CA, USA | Seattle, WA, USA | Virtual Location – USA
• Certified Network Infrastructure Design Professional (CNIDP)
• Ekahau Certified Survey Engineer (ECSE) certification
• 3+ years experience using Ekahau to develop and plan predictive AP placement
• 3+ Years experience in Revit, Auto-CAD, Bluebeam or other Computer Aided Design Tools
• 3+ Years experience in carrying new design concepts from exploration, concept, development, through deployment/construction
• Ability and willingness to think outside of the box to find creative and innovative solutions to reduce costs while maintaining or improving quality, reliability, or maintainability
• Experience in communicating with users, other technical teams, and senior management to collect requirements, describe features, technical designs, and strategy

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $98,700/year in our lowest geographic market up to $210,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career siteShow full descriptionCollapse