Home Care Providers of Texas Community Care Specialist (Remote) in Dallas, Texas

March 27, 2024

Job Description


Home Care Providers of Texas is adding to our Dallas, TX office! We are currently seeking a Community Care Specialist!

Do you have a passion for making a difference in someone’s life? Are you a genuine, caring empathetic person? Do you enjoy interacting with people? Then our Community Care Specialist position is for you!!!

JOB DUTIES:

  • Receive incoming calls and messages for potential clients and consistently strive for emotional linkage and developing relationships.

  • Determine Client Needs and assist in coordinating care by referring to appropriate service lines.

  • Collect, Share and manage information using respective databases.

  • Clearly Communicate detailed information to appropriate teams.

  • Track Referrals, keep statuses and notes up to date in database, and advocate for patient care.

  • Internally build relationships for the furthering of serving clients.

  • Make outgoing calls to patients in the care continuum.

  • Performs other related duties as directed by the supervisor.

Qualifications:

  • Patient attentive and empathetic listener.

  • Have strong phone etiquette with ability to communicate well, both verbally and in writing.

  • Detail oriented, accurate, organized, multi-tasker and great with time management.

  • Initiative driven individual able to work independently and in a group setting in a fast-paced environment.

  • Computer proficient and knowledge of Microsoft products.

  • Reliable, self-starter, strong work ethic and work well within a team.

  • Previous sales or marketing experience preferred but not required.

  • Experience in healthcare preferred but not required.

  • Will train the right candidate.

Benefits:

· Multiple Major Medical Plans to Choose From (Medical, Dental & Vision)

· Spousal Insurance

· 401k Options

· PTO

· Internal Awards and Recognition Program









Location

Related Jobs