GovCIO Jira Lead (Remote) in Pierre, South Dakota

June 10, 2024

Job Description


GovCIO is currently hiring for a Jira Lead (Remote) to support the Summit Data Platform program at the VA.This position is a fully remote position with the United States.


The Jira Lead will play a crucial role in optimizing the use of Jira for project management, issue tracking, and workflow automation. This role requires a comprehensive understanding of Jira’s features, configuration, and best practices, along with effective communication and critical thinking skills.

  • Installation and Configuration: Setting up and configuring Jira software according to the VA requirements, including infrastructure Setup and configuration.

  • System Maintenance: Performing regular system maintenance tasks, such as upgrading Jira software, applying patches and updates, and monitoring system performance.

  • Plugin Upgrades and Maintenance: Upgrade all plugins on a scheduled timeline always ensuring system compatibility.

  • Security and Access Control: Implementing and maintaining security measures to protect Jira data and ensuring appropriate access controls are in place.

  • Performance Optimization: Monitoring system performance, identifying bottlenecks, and implementing optimizations to improve Jira’s speed and efficiency.

  • Integration: Creating and maintaining integration with other Atlassian and non-Atlassian tools.

  • Troubleshooting: Actively manage system level troubleshooting, working in conjunction with Atlassian support to provide quick and robust resolutions to ensure at most uptime of the system.

  • Provide insights into Atlassian functionality to the PMO Hub functional team.

  • Automations: Create automations to perform system hygiene, system level reporting to ensure healthy application environment.

  • Candidate must have the ability to:

  • Create, update and maintain projects and spaces within Jira and Confluence using standard templates.

  • Write custom JQL (Jira Query Language).

  • Create advanced dashboards in Jira using creativity and advanced JQL.

  • Create and maintain Kanban, scrum boards, and customize them to project needs.

  • Create and manage complex workflows within Jira.

  • Perform user management daily.

  • Perform low to medium complexity Jira and Confluence configurations.

  • Identify opportunities to enhance and/or standardize tools and templates.

  • Support the maintenance/update of existing training materials.

  • Pursue opportunities to develop existing skills and to upskill outside of your comfort zone, both personally and for the PMO Hub in general.

  • Effectively communicate and set correct expectations with the client as well as internal team.

  • Create reporting dashboards of reporting tools like Tableau, Power BI, and Alteryx.

  • Create, edit and understand MS Project, Excel, Word, and PowerPoint; and,

  • Implement SDLC Methodologies like Waterfall, Agile Scrum and Scaled Agile Framework.

Demonstrates thorough abilities and/or proven record of success in the following areas:

  • Understanding of and ability to manage Jira and Confluence configurations to effectively execute the day-to-day activities for the project management standardized services team.

  • Identifying opportunities to enhance and/or automate tools and templates, and assist with the research and evaluation of those opportunities to drive standardized delivery of service offerings; and,

  • Creatively addressing business challenges using software tools, software development or coding.

  • Managing projects with effective prioritization/time management skills to manage multiple projects simultaneously.

  • Using written and verbal communication skills, including problem/conflict resolution.

  • Exercising appropriate judgment regarding confidential and sensitive information; using judgment to see the long-term impact of issues/ideas.

  • Using technology to enhance, automate. and/or standardize processes to increase efficiency.


Required Skills and Experience

  • Bachelor’s with 12+ years experience

  • Display advanced knowledge of agile delivery and multiple agile approaches.

  • Possess excellent communication and written skills, with ability to engage and discuss with stakeholders.

  • Expertise with Agile and Scrum Frameworks and their application in Product Development and delivery.

Clearance Required : Ability to obtain and maintain a Suitability/Public Trust Clearance

Company Overview

GovCIO is a team of transformers–people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range

USD $140,000.00 – USD $180,000.00 /Yr.

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Location US-Remote

ID 2024-4236

Category IT Infrastructure & Network Engineering & Operations

Position Type Full-Time


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