Data & IT Officer

April 1, 2024

Job Description


Data & IT Officer
Reporting to:
Data & IT Manager

Location:

Office based with some flexibility for home working

Hours:

Part-time (minimum 21 hrs/week – up to 28 hrs/week)
Salary:
Up to £28,000 pro rata depending on experience
Our client is a leading support charity with ambitious plans to increase our impact and expand our reach and engagement with key audiences. We are seeking a highly motivated individual with database experience, a knowledge of data protection and IT to support  our growth and organisational aims.
The purpose of his role, is to support the Data & IT Manager to ensure that the organisation’s data is compliant with current legislation and to provide a high quality, compliant database service to the organisation. To support the Data and IT Manager to  ensure a first-class IT and Telephony set up and support operation for the organisation .
Key responsibilities  Data responsibilities     Data processing, including import/ export process between the database and website
Database maintenance including data updates, cleansing, archiving and data correction
Data selection for outgoing postal and email communications and liaison with external providers
Train database users and support the induction process for new staff
Query handling and support for all users
Assist with managing the Telephony system
Onboarding and exiting of users
Processing asset management and acquisition
Query handling and support for all users
Act as the data and IT point of contact in the absence of the Data & IT Manager
Any other duties as directed by and agreed with the line manager
IT responsibilities  General responsibilities    Person specification     Previous experience working with CRM databases
Data processing experience
Data management experience
Knowledge of data protection
First line IT support experience
Proven administration, multi-tasking, prioritising, and organisational skills
Intermediate to advanced Microsoft Office, particularly Excel

Good analytical and quantitative skills
High attention to detail
Effective communication skills and ability to develop strong internal relationships
Previous experience of developing and delivering training sessions
If you are interested please apply today to be considered.



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