Cigna – Product Strategy Senior Manager – Pharmacy – USA

Job Description

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Job title: Product Strategy Senior Manager – Pharmacy

Company: Cigna
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Job description: This role is WFH/Flex which allows most work to be performed at home or on occasion at a Cigna office location. Employees must be fully vaccinated if they choose to come onsite.

Specialty drug is the largest and fastest growing segment of the U.S. Pharmacy market. As a result, there is an urgent need for our pharmacy and medical teams to partner on cross benefit solutions to control spend. Senior enterprise leaders have supported the Cigna Pathwell Specialty Project, a fully integrated, multi-year specialty management solution currently under development. In addition, efforts are underway to monetize existing services such as Specialty Care Options. This requires establishing high-achieving product teams who apply strategic thinking to contribute to the success of Pathwell, Evernorth, and integrated value strategies.

This role will contribute to the launch and ongoing support of Cigna Pathwell Specialty.

This product manager will manage a team of two FTEs and be responsible for the strategic development and launch of the Cigna Pathwell project. Specific responsibilities include oversite of the Benefit / GTM strategy, legal/compliance assessment, tracking project budget, IT requirements development, oversite of digital tools and provider/customer communications.

This role spans the product lifecycle through strategy, development, launch, and maintenance. Given the large nature of this project, key competencies include the ability to:

• Independently problem solve and drive project decisions and obtain buy-in
• Effectively work cross functionally
• Keep the enterprise/project at large informed and engaged
• Simplify complex topics for leadership audiences
• Thrive in ambiguity
• Identify risks and dependencies across various project work streams

Primary Responsibilities:

• Design, develop, and implement Pathwell strategy
• Help define the next evolution of Specialty Benefit programs that will connect Cigna’s customers to higher-performing providers thru simple and affordable approaches, considering market dynamics, buyer group insights, customer experience, contracting strategies, and optimal steerage levers.
• Serve as the product lead providing guidance/oversight to stand-up a complex net new solutions.
• Identify requirements and ensures timely and compliant implementation of new product/benefits
• Nurture strong cross functional relationships with clear and regular communication
• Independently drive issues to resolution while keeping leadership informed
• Highly organized to manage ideas, progress, risks and action items
• Work efficiently with multiple internal stakeholders to overcome any/all design, build and launch challenges
• Demonstrate curiosity to understand “how” and “why” existing systems/processes operate the way they do. Use knowledge gained to enhance product design and inspire new product solutions
• Ability to manage time and effectively prioritize simultaneous requests from various project stakeholders
• Finalize and prioritize product features and articulate go-forward project scope and approach
• Contribute to development of team best practices
• Coordinate with Legal / Regulatory to ensure benefit solutions are compliant with federal mandates and can be successfully filed and administered across the states.
• Support plan language creation and filing.
• Continuously improve operational efficiencies in managing benefits through consultation, while problem-solving and decision making on how to administer benefits.
• Other responsibilities as assigned by the project

Qualifications:

• Bachelor’s degree strongly preferred; MBA (or equivalent experience) preferred
• 5+ years of experience in product development, product management, finance, or business development
• Working knowledge of pharmacy and medical benefits preferred
• Experience / working knowledge of medical specialty drug infusions preferred
• Excellent written and verbal communication skills, including demonstrated ability to quickly translate ideas and insights into presentation ready documents
• Ability to work well in a matrixed team to drive solutions forward.
• Excellent meeting facilitation and organizational skills
• Strong financial, analytical, quantitative and interpersonal skills
• Strong PowerPoint and excel skills (e.g., pivot tables, vlookups etc.)
• Comfort with complex systems and processes
• Demonstrated ability to work independently
• Demonstrated ability to execute on multiple projects and excel in a results-orientated environment, all in an ambiguous environment
• Demonstrated ability to work with remote personnel to achieve agreed upon goals and objectives
• Demonstrated ability to organize thoughts and vision into presentation-ready deliverables
• Demonstrated decision making capability
• Agile experience (preferred).

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 119,600 – 199,300 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit .

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
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Expected salary: $119600 – 199300 per year

Location: USA

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