Amazon – Associate Technical Account Manager – Early Career Graduate Program, Amazon Web Services – Milan, MI

September 22, 2023

Job Description

Job title: Associate Technical Account Manager – Early Career Graduate Program, Amazon Web Services

Company: Amazon

Job description: DESCRIPTION

Job summary

Are you passionate about collaborating with technology and business leaders to deliver cloudbased solutions?

Amazon Web Services (AWS) is seeking recent graduates and early career professionals

interested in jump-starting a technical career as an Associate Technical Account Manager.

AWS TechU is a 12 month accelerated workforce development program focused on helping recent graduates and early career professionals build technical and professional skills to jumpstart technical careers at AWS. The program features a six-month cohort-based training followed by six months of on-the-job-training. You will complete specialized curriculum, shadow AWS experts, and receive coaching and on-the-job training to help you succeed in your new role. The curriculum is delivered through a mix of digital and classroom training, hands-on labs, and project work.

TechU Program Benefits:

  • Paid on-the-job training as a full-time employee
  • Project-based learning and professional development
  • Mentorship and support from AWS experts
  • Real-world problem solving

Are you ready to embrace the challenge? Come build the future with us.


Locations: Milan

Program Start Dates: March or September 2023

Key job responsibilities

Associate Technical Account Manager

Associate Technical Account Managers (TAM) support AWS customers’ creative and transformative spirit of innovation across all technologies, including but not limited to: Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, and Security. Associate TAMs provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep customers’ AWS environments operationally healthy.

Associate TAMs work with both technical and business leaders at AWS customers. Longterm planning and driving toward successful technical and business outcomes is an Associate TAM’s primary focus. Associate TAMs do this by leading both tactical and strategic activities for AWS customers such as issue escalation, launch support planning, training initiatives, operational reviews, cost optimization, and more. Associate TAMs advocate for their customers with AWS leadership at all levels.

Internally, Associate TAMs are able to dive deep and contribute to the larger AWS community. Associate TAMs are able to do this via Technical Field Communities; Areas of Depth; content development; leading or contributing to projects; and many other activities.

About the team

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious about diverse perspectives. Our employee-led affinity groups foster a culture of inclusion that empower employees to feel proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Harmony

Our team puts a high value on work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment and we encourage you to find your own balance between your work and personal lives which is why flexible work hours and arrangements are part of our culture.

Mentorship & Career Growth

We have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.


  • Current student graduating in 2023 or a recent graduate (0-2 years).
  • Degree in Computer Science / Engineering / Mathematics / Technology / Related

science/technical field OR equivalent training, certifications, and/or experience (0-2


  • Interest and aptitude to learn about and deliver cloud-based solutions to customers.
  • Experience with one of the programming languages like Java, Python, Ruby, Node.js,

C#, or C++ OR the interest and technical ability to learn a programming language.

  • Written and verbal communication skills and ability to effectively articulate technical

challenges and solutions to both large and small audiences.

  • Business fluent proficiency in English and Italian


  • Demonstrated ability to adapt to new technologies and learn quickly
  • Experience with Networking fundamentals including Security, Storage or Databases

(Relational and/or NoSQL), Operating Systems (Unix, Linux, and/or Windows)

  • Experience with software development lifecycle (SDLC) and agile/iterative

methodologies; Experience with infrastructure as code, ops automation, and/ or

configuration management tools such as Chef, Puppet, or Ansible.

  • Knowledge of the primary AWS services such as EC2, ELB, RDS, VPC, Route53, and/or S3.
  • Experience around implementing cloud-based technology solutions – in a school

project or while working for a company.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

Expected salary:

Location: Milan, MI


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