Aetna Customer Support Remote Jobs

February 13, 2024

Job Description

The perfect opportunity with Aetna's remote customer support jobs. Work from the comfort of your home while providing exceptional service to Aetna's valued customers. Join a dynamic team, enjoy the flexibility of remote work, and contribute to a healthier world. With competitive compensation, these positions offer a fantastic $25 per hour. Elevate your career with a company committed to your success. Explore Aetna's remote customer support jobs and be part of a leading healthcare company making a positive impact. Apply now and embark on a fulfilling remote career with Aetna.

<strong>Key Responsibilities:</strong>
<li>Provide exceptional customer service to Aetna members through various channels such as phone, email, and chat.</li>
<li>Assist members with inquiries related to their health insurance plans, benefits, and claims.</li>
<li>Navigate and utilize multiple systems to accurately and efficiently resolve customer issues.</li>
<li>Document and update customer records with accuracy and attention to detail.</li>
<li>Collaborate with cross-functional teams to ensure timely resolution of customer concerns.</li>
<li>Stay informed about Aetna's products, services, and industry updates to provide accurate information to customers.</li>
<li>Previous experience in customer support or a related field is preferred.</li>
<li>Excellent communication skills, both written and verbal.</li>
<li>Ability to empathize with customers and provide solutions that meet their needs.</li>
<li>Proficient in using computer systems and comfortable with remote work tools.</li>
<li>Strong problem-solving skills and the ability to think on your feet.</li>
<li>Detail-oriented with a commitment to accuracy in documentation.</li>
<li>Competitive salary</li>
<li>Comprehensive benefits package, including health, dental, and vision insurance</li>
<li>401(k) retirement savings plan</li>
<li>Career development opportunities</li>
<li>Supportive and inclusive work culture</li>
<strong>How to Apply:</strong> If you are enthusiastic about delivering outstanding customer support and are ready to contribute to a leading health care company, we invite you to apply. Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this role.

Aetna is an equal opportunity employer, and we encourage individuals of all backgrounds to apply.


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