Actalent Medical Information Specialist (REMOTE) in Gaithersburg, Maryland

April 2, 2024

Job Description

Position Summary:

Seeking a Medical Information Specialist to support the development of Medical Information content (SRLS, FAQs) and the promotional and non-promotional review process. The position will have broad supporting responsibility for the generation of standard and customized medical information response letters to fulfill unsolicited Medical Information requests related to the company and its products.


  • Create, revise, and utilize standard response letters (SRLs), custom response letters (CRLs), and FAQs to provide scientifically balanced responses, communications, and resources to external healthcare professionals (HCPs) requesting medical/product information.

  • Monitor medical information request metrics to distill insights to internal stakeholders and identify unmet content needs.

  • Perform literature searches to source publications for material development and completion of medical information requests.

  • Work cross-functionally to aid in the Medical Information call center implementation.

  • Serve as an educational resource to customers both internally and externally.

  • Contribute to internal projects, and support the provision of medical, scientific and technical information regarding company products, as needed.

  • Assist field medical colleagues who receive unsolicited inquiries and request medical information support.

  • Revise and/or add to content in comprehensive evidence-based Medical Information deliverables (e.g., clinical overviews, formulary dossiers, online evidence repository)

  • Limit corporate liability by meeting the medical ethical and legal responsibilities of providing product- related information.

  • Ensure compliance with FDA requirements, standard work practices and standard operating procedures as they affect Medical Communications and Information; responses must be accurate, up-to-date, balanced, and scientific.

  • As needed, provide support for the review of pieces containing relevant medical content routed to non-promotional and promotional review committees.

Additional Skills & Qualifications:

  • PharmD or PhD required

  • A minimum of 2 years of work experience within the pharmaceutical industry within Medical Information

  • Scientific/clinical experience in hematology/oncology highly desirable

  • Demonstrated ability to work in a small team and matrixed environment

  • Ability to work collaboratively and coordinate the efforts of in-house and field team members to resolve customer enquiries and produce high-quality responses

  • Demonstrated ability to produce clear, concise, and effective written and oral communications describing scientific and clinical data (e.g. Metrics, flow charts, interpretation of data, pivot tables, and medical writing)

  • Experience with medical content writing and/or presenting of scientific, health economic, and clinical data

  • Knowledge of applicable regulatory and legal requirements for the provision of medical information in the pharmaceutical environment required

  • Well-organized with the ability to prioritize tasks, manage multiple projects and produce quality work documents according to prescribed timelines

  • Experience with Veeva PromoMats

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent

  • Maintaining an inclusive environment through persistent self-reflection

  • Building a culture of care, engagement, and recognition with clear outcomes

  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.


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